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21:09 11 Jun 18
Excellent customer service! Excellent work and great crew of workers. They kept everything clean the entire process. They did a amazing job! From the sales to the install I give them a thumbs up! Would highly recommend them.
00:54 02 May 18
Highly recommend McAllen Valley Roofing!! Ed and Diane were amazing. They were punctual to the appointment and were able to work around my time. They are real professionals. Ed and Diane were courteous and made me like a friend rather than a customer. I will recommend them to my friends and family. Thanks!!!
20:53 20 Mar 18
Truly an amazing job done by McAllen Valley Roofing. We spent months looking for the right company. They were the only company that were friendly and professional. They did a wonderful job that has quality craftsmanship.
11:40 13 May 17
I needed a roof replacement at my home due to a recent hail storm. McAllen Valley Roofing came to my rescue, They assisted me with dealing with my insurance company and understanding the process. The crew replaced my roof in a timely manner leaving everything clean when they left. All staff were very friendly and sympathetic to my needs, everyone from the sales staff, receptionist, and workers. I appreciate the great customer service.
16:12 10 Sep 18
With all the rain we had a leak in our roof! McAllen Valley Roofing had excellent service! They were prompt in arrival and showed us exactly where the problem was and what needed to be done. Thank you McAllen Valley Roofing Co.!
19:53 27 Sep 18
Great company, called and spoke with Crystal and Amanda they both have very good customer service and were able to work an appointment for us right way. This company really goes above and beyond to help I highly recommend them. Very honest and respectful. Thank you very much. Philip.
11:54 19 Oct 18
The sign of a great company is meeting the customers expectations. Phillip responded to an unforeseen outcome with professionalism and corrected the issue.
15:37 08 Mar 19
I truly believe that Customer Service is the root of every business!! Without customers you have no business! McAllen Valley Roofing is the "go to" Company for all your roofing needs. Their professionalism and exceptional knowledge is one of a kind!! Excellent Customer Service skills and magnificent attention to detail! McAllen Valley Roofing is the best in the business!!
21:22 17 May 19
To rate a business either one of two has to happen, the company you hired did a superb job or you got ripped off. Well, I’m sure glad to say that McAllen Valley Roofing did a GREAT job at my home. From the start, when Mr. Philip Westerman stopped by to give us a quote, we perceived the professionalism and the humanity in him and the company that he represents. Philip, was so helpful and patient with us, since our insurance company took some time to approve the damages. He made sure all our questions were answered and maintained communication with us through all the stages of the roof repair. Our insurance company did a second inspection on our home and the adjuster was going to arrive at 8: A.M., It was 7:15 A.M. and Philip was already parked in front of my home waiting for him. It was comforting to know that you have an experienced and responsible person taking care of every aspect of the job. I also want to mention that the crew that worked on my home was so well behaved, I never saw the debris because they took care of the cleaning immediately. When they were done, they took time to sweep around my home with a magnetic broom to pick up any nails that might have been left behind. Philip made time to make a final inspection on the finished work before getting the last payment installment, making sure that we were satisfied customers. I am so happy with the work that they provided that I have made time to review them the way they deserve...5 stars.